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Privacy

Pilot policy, updated September 2026

Your pet's photos

The photos you upload are used for one thing: generating your portrait previews. They are sent securely to our AI provider (OpenAI) for processing and are not stored on our servers. If you close the page without ordering, we keep nothing.

When you order

Your payment is handled entirely by Stripe; we never see or store your card number. Stripe shares with us the details needed to fulfill your order: your name, shipping address, email, and the portrait you chose.

Cookies

We set a single cookie: your language preference (English or French). No advertising trackers, no analytics cookies at this time. If that changes, this page will say so.

What we never do

We don't sell or share your photos or your information. We don't use your pet's portraits for marketing without asking you first.

Questions or deletion requests

Want your order information deleted, or have any question about your data? Email us and we'll take care of it.